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At least once a week I fire up ScreenSteps to create step-by-step instructions for some task that they need to perform. Many of my customers are not technically inclined at all, and really need visual guidance. Now., I work from home and one of my jobs is to provide technical support to various clients. As far as I know, the majority of that documentation is still used, and what new documents they have available were also produced with ScreenSteps. I used ScreenSteps to author the entire library of documentation that we had available to our students. When I first started using ScreenSteps, I was teaching at a middle school that had a 1:1 laptop program.

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I happily paid to upgrade to v2 when it was released. I have been a ScreenSteps customer since v1. “ScreenSteps is truly a must have application for anyone who must provide training and support to clients and/or customers.” - Grant Griffiths, G2 Web MediaĬarl thorpe I am not affiliated with Blue Mango in any way, nor do I receive any compensation for any sales.I think that anybody can get up to speed on ScreenSteps really fast.” - Tom Molloy DVM, Partner, VetPort LLC “I sat down one of our people who had never used ScreenSteps and said, 'Make the help file.' In 5 minutes she was familiar with ScreenSteps and in about 10 or 15 minutes she had produced the help file.

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The cross platform nature of the software allows us to run with it.” - Todd Gilbert, Second Street Media Being cross platform is big in my industry.

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“Being a Mac user, it's a tough sell to have Mac only programs, because one of my bosses is a PC user.In ScreenSteps we easily move from the capture to documentation to publishing in just a few minutes.” - Michael Morrison, Director of Technology Services, Saddleback Valley Unified School District But with other tools the process from capture to documentation takes quite a few steps. Imagine my amazement as I realized that ScreenSteps actually replaces Microsoft Word in creating documentation! No more fighting with word wrap around images, no more wondering why the image suddenly jumped to the end of the file or other annoyances!” - Allison Sheridan, NosillaCast Mac Podcast I love the category, but with a yawn I gave it a try. “I had lots of screen snapshot apps (I did a whole show about them once) so I thought this was yet another one.If I get a customer who's confused, I simply rev up my ScreenSteps and in 10 minutes that customer has a clear idea of what to do next.” - Sean D'Souza,

With Screensteps it was, and has always been a breeze. Then format them, and before I knew it 45 minutes had passed. Normally I'd have to take screenshots then put them in some word-based application. I was able to write documentation in a matter of 10 minutes or less.

“I didn't think I needed 'yet another screen capture' application.What surprised me was that ScreenSteps was completely different.

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